A service concept that understands the different functions of commerce, legislation, and their changing requirements.

Partnership that builds competitive advantage of the future

Trade and service activities include many different kinds of fields from airports to harbours and shopping malls to business parks. Fortum's strength is that it offers its customers a comprehensive service concept with understanding for the different kinds of functions of commerce, legislation, and their changing requirements.

Many different kinds of energy waste are produced in connection with trade and services (paper, metal, glass, plastic) as well as biological and animal-derived by-product waste such as kitchen fats. Construction and demolition waste is also brought for processing, as well as sand, water, and dust from underground settling tanks. Other special areas are data protection waste, such as personal information classified as secret, personal information, and medical waste from medical clinics, such as hypodermic needles and medicines.

Fortum offers a service concept to properties in which all of the customer's needs are met at low cost and without difficulty: we take care of the right kind of waste collection and transport equipment and send the raw material to Fortum's own appropriate processing plants for further processing. We are not merely a waste flow transporter: through circular economy thinking we seek to understand the entire chain and to glean more efficiency from potential model solutions.

Open reporting is an important part of long-term cooperation

Fortum's professional skills can be seen in the strength in adopting various functions of trade. We are living in a changing world and we are responsible for seeing to it that the material flow is handled according to legislation and regulations. An important part of the service that we offer is informing our customers, training, and open reporting in which we give information on the amount of waste flows, prices, deliveries, and how materials have been utilised and refined for recycling use.

More significant advantages of trade and service activities:

  • We closely follow legislation and are able to assume the different kinds of functions of the retail trade and to deal with the emerging material flows in a comprehensive manner.
  • Our responsible sales personnel in the regions will respond to demand by tailoring a functioning service concept for each customer.
  • In Fortum's own processing plants waste flows will be processed for recycling. For instance, plastic will be utilised in profiles and as a raw material of the plastics industry.
  • We are taking part in development, spending more than € 100,000 a year in assistance for various research projects and academic theses.


  • Classifies, sorts, packs, transports, teaches, and deals with the responsible processing of waste.
  • Analyses, optimises, and separates recyclable materials from the flows, channelling them to recovery and re-use.
  • Takes part in the development and construction processes of the environment, for instance, by cleaning waterways and contaminated soil, and by setting up landfills.
  • We implement both local service and logistics wholes as well as international processing networks.
  • We offer a solution model from the recycling of individual materials to the full outsourcing of waste processing.